Covid-19 Policy


We are currently receiving a high number of messages, so our response rate is not as fast as usual. We are working hard, reading and replying to everyone and will respond in time.

Thank you for your patience.

If you’re planning on travelling in the upcoming months, you will probably be aware of the recent outbreak of COVID-19 (Coronavirus). Here are some top tips on how to stay safe whilst on the road:

How to avoid Coronavirus?
What to do if you feel unwell
What we are doing

At Palmers Lodge the Health & Safety of our guests is of paramount importance. Therefore, we have put in place the following measures:

*Not scientifically tested, whilst stocks last

Check ins at Palmers Lodge

Based on the UK Government advise, travellers experiencing symptoms of Coronavirus such as high temperature or continuous cough must self-isolate for 7 days. Unfortunately, Palmers Lodge is not a suitable location for guests to self-isolate and for this reason we are unable to accept your bookings and let you check in.

If you are yet to arrive, please get in touch and we can arrange a refund for you. If you are already in the UK, you should contact NHS 111 and seek immediate medical advice.​

Cancellations at Palmers Lodge

If you have a booking at Palmers Lodge, arriving before April 30th, please get in touch and we can advise what cancellation policy is in place for your reservation.

Temporarily closed

We're sorry to say that we are currently closed.